Shipping Policy


Pet Shop Style partners with global merchants and artisans in order to provide you the best prices and the most interesting products. This means that your order is shipped from global areas such as Thailand, Tibet, China, India, etc. via our partnership with USPS.

Because we ship directly from our partners in these countries, your item may take 2-6 weeks to arrive. Please do not panic if it does not show up immediately, it's on its way (please email us for tracking)  :)

We offer international shipping options too - no matter where you are, you can buy from us!

We offer FREE track able international shipping 

Standard Shipping Times: 

US : 20 - 35 Working Days

Canada: 15- 45 Working Days* 

UK, Australia,New Zealand 15 to 25 Working Days*

France,Ireland,Belgium,Germany,Denmark,Sweden 15 to 25 Working Days* 

Europe**: 20 - 30 Working Days*  

Busy Season: 20-40 Working Days* 

Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe. 

Some distant areas can take a bit longer, but we’ll get it to you! 

  • The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
  • Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
  • Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility. 

ORDER CONFIRMATION

After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed. 

PROCESSING TIME 

The order processing time might take up to 1- 4 business days*. Processing includes checking, packing, and sending your orders to the post-office.  After all these procedures, the tracking number will be provided to you via email. 

  • If you place your after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following

week. 

ORDER PAYMENT 

All customers are charged at the time of purchase. All payments are in USD. Paying in local currency means your home bank handles the currency conversion; they will

convert the currency from USD to local currency for you. 

SEPARATE SHIPMENTS 

When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.